Zásady ochrany osobních údajů

Privacy Policy

These Privacy Policy Terms (hereinafter referred to as the “Policy”) describe the manner of collecting, using, and otherwise handling personal data obtained through the website interface www.momkii.com (hereinafter referred to as the “Website Interface”).

Data Controller:

HRAČKOLKA s.r.o., registered office at Prakšice 331, 687 56 Prakšice
Company ID: 08738297
Registered in the Commercial Register maintained by the Regional Court in Brno, Section C, Insert 120447

Delivery address: Prakšice 331, 687 56 Prakšice

Contact e-mail: info@momkii.com

Delivery address: Soukenická 2465, 688 01 Uherský Brod

Contact e-mail: info@hrackolka.cz

The protection of personal data is very important to us. Please read this Policy carefully, as it contains important information regarding the handling of your personal data and the related rights and obligations.

INTRODUCTORY PROVISIONS

1.1. What regulations do we follow when handling personal data?

When handling personal data, we act in accordance with the legal order of the Czech Republic and directly applicable regulations of the European Union, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (hereinafter referred to as the “Regulation”), Act No. 110/2019 Coll., on the Processing of Personal Data, as amended, and Act No. 480/2004 Coll., on Certain Information Society Services and on Amendments to Certain Acts, as amended.

1.2. What is personal data?

Personal data means any information that identifies or may identify a specific natural person. Personal data includes, in particular (but not exclusively):

• identification data, such as first name and surname, identification number, tax identification number, date of birth;
• contact details, such as residential address (or delivery address), telephone number, e-mail address;
• other data, such as information obtained through cookies, IP address (network identifier), including browser type, device and operating system, time and number of accesses to the Website Interface, and other similar information.

COLLECTION AND USE OF PERSONAL DATA

2.1. How do we obtain your personal data?

You provide us with your personal data primarily when filling out an order (or via a contact form). If any of your personal data changes, please inform us.

When visiting and using the Website Interface, certain personal data may also be collected and stored through cookies. More information about cookies can be found in Article 5 of this Policy.

2.2. On what basis and for what purposes do we process your personal data?

• Personal data entered when requesting information (especially through the contact form) and ordering goods may be processed without your explicit consent on the basis of and for the purpose of concluding and performing a contract, i.e., for the purpose of delivering goods. We may also process this data for the purpose of fulfilling our legal obligations (especially record-keeping obligations, archiving tax documents, etc.) and on the basis of our legitimate interest for the protection of our legal claims.
• We are entitled to use your e-mail address without your explicit consent on the basis of our legitimate interest for sending commercial communications concerning goods similar to those you have ordered from us. You may refuse the sending of commercial communications at any time (including when ordering goods).
• If you grant us consent by confirming it on the Website Interface, we may process your personal data entered on the Website Interface, especially when completing an order, for the purpose of sending commercial communications and direct marketing, or for other purposes to which you have expressly consented. If you are under 15 years of age, your legal guardian must provide such consent. In case of doubt, we may request proof of your age.
• We may use your e-mail address and information about the goods you purchased on the basis of our legitimate interest for the purpose of monitoring and improving our services and products and assessing your satisfaction through the “Verified by Customers” service provided by Heureka Shopping s.r.o. Your e-mail address will be provided to Heureka Shopping s.r.o. for the purpose of sending a satisfaction questionnaire within the “Verified by Customers” service. If you complete the questionnaire, Heureka Shopping s.r.o. will subsequently evaluate your feedback for us. The questionnaire will be sent to your e-mail address after a purchase at intervals determined by Heureka Shopping s.r.o., and you may evaluate the quality of our services and products. You may opt out of receiving satisfaction questionnaires at any time using the link included in the questionnaire e-mail.
• If personal data is processed through cookies, we process such personal data on the basis of your consent (granted through the relevant settings of your internet browser), or on the basis of our legitimate interest or for the purposes of concluding and performing a contract (especially in relation to first-party cookies), particularly for user support, improving our services including user behavior analysis, and marketing.

We may use your personal data for purposes other than those for which it was collected only with your consent.

2.3. How long do we use the data?

Personal data entered when requesting information, ordering goods, or registering is used only for the period necessary to perform the contract and fulfill legal obligations, or to protect our legal claims.

If you grant us explicit consent to process personal data, or if we use your e-mail address for sending commercial communications and/or monitoring and improving our services and products in accordance with the previous article, the data will be used for the duration of operation of the Website Interface through which we offer goods similar to those you have ordered from us, or for the period specified in the consent.

YOUR RIGHTS IN RELATION TO PERSONAL DATA

3.1. Right to withdraw consent to personal data processing

If we process your personal data solely on the basis of your consent (i.e., without any other legal basis), you may withdraw this consent at any time.

Withdrawal of consent to the processing of your personal data may be made at any time:

• by e-mail sent to our contact e-mail address;
• by telephone via our contact phone number;
• in writing by letter sent to our delivery address;
• in the case of commercial communications – by the method specified in each e-mail containing commercial communications (by clicking the unsubscribe link or by another method).

Withdrawal of consent does not affect the lawfulness of processing carried out prior to the withdrawal of consent.

3.2. Right of access to personal data

You have the right to request information as to whether we process your personal data. If we process your data, you have the right to access this personal data and, in particular, the following information:

• purpose of processing;
• categories of personal data processed;
• recipients or categories of recipients to whom the personal data will be disclosed;
• period for which the personal data will be stored.

Upon your request, we will provide you with a copy of the processed data. For additional copies, we may charge an administrative fee not exceeding the costs associated with producing and delivering such additional copies.

3.3. Right to rectification

If your personal data is inaccurate or incomplete, you have the right to request immediate correction, i.e., rectification of inaccurate data and/or completion of incomplete data.

3.4. Right to object to processing

You have the right to object at any time to the processing of your personal data if we process it for direct marketing purposes, including any automated processing of personal data. After an objection is raised, we will cease processing your personal data for these purposes.

3.5. Right to erasure (“right to be forgotten”)

You have the right to request that we delete your personal data if:

• the personal data is no longer necessary for the purposes for which it was collected or processed;
• you have withdrawn your consent to processing;
• you have objected to the processing of personal data;
• the personal data has been processed unlawfully.

If there are no legal grounds for refusing deletion, we are obliged to comply with your request.

3.6. Right to restriction of processing

You have the right to request that we restrict the processing of your personal data if:

• you contest the accuracy of your personal data;
• the processing is unlawful and you request restriction of processing instead of deletion;
• we no longer need your personal data for processing purposes, but you require it for the establishment, exercise, or defense of legal claims;
• you object to the processing.

When processing is restricted, we are only entitled to store your personal data; further processing is possible only with your consent or for legal reasons.

If the processing of personal data is restricted due to an objection, the restriction lasts for the period necessary to determine whether we are obliged to comply with your objection.

If the processing of personal data is restricted due to a dispute regarding accuracy, the restriction lasts for the period necessary to verify the accuracy of the data.

3.7. Right to data portability

You have the right to obtain the personal data you have provided to us in a structured, commonly used, and machine-readable format and to transmit it to another data controller.

3.8. How can you exercise your rights?

You may exercise your rights relating to personal data through our contact details. All information and actions will be provided without undue delay.

We will do our utmost to accommodate you in protecting your personal data. However, if you are not satisfied with the handling of your request, you have the right to contact the competent authorities, in particular the Office for Personal Data Protection (http://www.uoou.cz), which supervises personal data protection. This provision does not affect your right to contact the Office for Personal Data Protection directly.

If, in particular, your residence, place of employment, or the place of the alleged infringement of personal data protection is located outside the Czech Republic in another Member State of the European Union, you may contact the competent supervisory authority in that Member State.

ADMINISTRATION AND PROCESSING OF PERSONAL DATA

4.1. Who processes your personal data?

We are the data controller within the meaning of the Regulation.

To the extent necessary for the performance of the contract or other obligations, we are entitled to provide your personal data to other parties, such as carriers, cloud storage providers, e-mail campaign administrators, the company providing the “Verified by Customers” certificate, external accountants, or other persons involved in fulfilling the contract or our obligations. We may also appoint other processors and recipients of personal data. We will inform you who specifically processes your personal data upon request.

Your personal data will not be transferred to countries outside the European Union unless necessary for the performance of a contract or for another reason in accordance with the rules governing such transfers under the Regulation.

4.2. How do we process personal data?

Personal and other collected data are fully secured against misuse. Personal data will be processed electronically in an automated manner or in paper form in a non-automated manner.

COOKIES

5.1. What are cookies?

Cookies are text files stored on the computer or other electronic device of each visitor to the Website Interface, enabling the Website Interface to function.

Not all cookies collect personal data; some only enable the Website Interface to function properly. You may refuse the use of cookies through the relevant settings in your internet browser.

Please note that if you refuse the use of cookies, you may not be able to fully use all functions of the Website Interface.

5.2. What cookies and for what purposes does the Website Interface use them?

The Website Interface uses session (temporary) cookies, which are automatically deleted when you stop browsing the Website Interface. It also uses persistent cookies, which remain on your device until they expire or are deleted.

The Website Interface uses the following cookies:

• first-party cookies – these cookies are assigned to our website’s domain; they include necessary cookies and performance cookies, which we use for concluding and performing contracts, on the basis of our legitimate interest, or on the basis of the consent mentioned above. These cookies may be temporary or persistent;

o necessary cookies – enable navigation within the Website Interface and use of its basic functions; they generally do not identify you and are not personal data;

o performance cookies – serve to analyze the manner in which the Website Interface is used (number of visits, time spent on the Website Interface, etc.); data obtained through these cookies is generally anonymous;

• third-party cookies – these cookies are assigned to a domain other than our website’s domain, even when you are visiting our website; based on your consent, these cookies allow us, in particular, to analyze our website and display tailored advertisements; these include functional cookies and targeting and advertising cookies;

o functional cookies – used to personalize content by remembering login details, geolocation, etc.; they may involve the collection and processing of personal data;

o targeting and advertising cookies – used to display targeted advertisements on and outside the Website Interface; they may involve the collection and processing of personal data. Information about how you use our website may also be shared with our partners in social media, advertising, and analytics.

5.3. Services using cookies

The Website Interface uses Google Analytics and possibly other services provided by Google LLC (hereinafter “Google”), Facebook Pixel provided by Facebook Inc., and Sklik provided by Seznam.cz, a.s. These services work with information obtained through cookies.

Google Analytics is used to obtain statistical information about your use of the Website Interface. Cookies obtained through this service expire depending on browser settings, but no later than after 2 years, or until manually deleted by you.

Google Ads is used to identify you within Google’s advertising network and for advertising retargeting and remarketing. Cookies obtained through this service expire depending on browser settings, but no later than after 18 months, or until manually deleted by you.

Facebook Pixel is used to identify you within Facebook Inc.’s advertising network and for advertising retargeting and remarketing. Cookies obtained through this service expire depending on browser settings, but no later than after 2 years, or until manually deleted by you.

Sklik.cz is used to identify you within Seznam.cz’s advertising network and for advertising retargeting and remarketing. Cookies obtained through this service expire depending on browser settings, but no later than after 18 months, or until manually deleted by you.

If you are interested in how Google uses the data it receives from us and how to adjust or disable such processing, you can find this information via the following link: How Google uses information from sites or apps that use our services.

5.4. How to configure and possibly refuse the processing of cookies

Instructions on how to correctly configure and manage the processing of cookies in your internet browser can be found here:

Google Chrome - https://support.google.com/accounts/answer/61416?hl=en

Internet Explorer - https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

Microsoft Edge - https://support.microsoft.com/en-us/help/4468242/microsoft-edge-browsing-data-and-privacy-microsoft-privacy

Mozilla Firefox - https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

Opera - https://help.opera.com/en/latest/web-preferences/#cookies

Safari - https://support.apple.com/en-us/guide/safari/sfri11471/mac

These Policy Terms are valid and effective as of 08 June 2026.